Support

Crypto Scanner help

This page is install, keys, and the watch-vs-own split. The landing is what each panel prints. Checkout is PayPal. The live stream is a browser window only.

Stream vs desk

The public stream is a view-only noVNC of a VPS copy. You cannot place an order there. If the iframe is black, wait for reconnect or hard-refresh. Host voice on the stream is optional and muted until you unmute.

The $49.99 zip is the same grid on your Windows machine, plus a ticket that can send if you pasted keys. That is the only path to a live order from this product.

Install

  1. PayPal completes. Mail arrives with a one-time link and a .7z password.
  2. Open the archive with 7-Zip. Run the windowed exe. No DennTech cloud login.
  3. If Windows SmartScreen blocks a new publisher, use More info → Run anyway only if you expected this zip from our mail.
  4. Paste API keys in Settings. Trade permission only. Withdrawal off. Always.

Keys and venues

Default ticket is Kraken spot, with margin shorts where the account allows. Optional venues on the desk include Binance.com (spot + USDT-M shorts), Binance.US (spot), Coinbase, Gemini, Bitstamp, Crypto.com, Bybit, OKX, Bitfinex, KuCoin, Gate.io. Public tape does not need those keys. Venue write-ups: exchange guides.

If a venue rejects the key, the desk still scans. You just cannot send. That is not a refund. It is a key or permission issue on that exchange.

Process after a pop

A 3% print is not a plan. Name the object, the stop, and the dollar risk. Crypto session checklist. Size with the risk calculator or skip. Courses: /courses/crypto. Log the fill in the browser journal.

Clock and voice

Unfilled gaps on this desk use a UTC daily open, not 9:30 Eastern. If you think in RTH, you will misread the gap card. That is why the crypto checklist exists and the stock one is a different page. Voice on the paid desk is Windows SAPI. The public stream unmute button is host audio, not your local SAPI.

News panels pull public headlines. They are not Crypto Pulse articles and they are not a reason to market-buy. If a name is in the glossary, read the term before you size a perp you cannot define.

This is not the stock scanner

US tape, unusual options, Schwab/Alpaca tickets: stock scanner help. Different zip, different $149 SKU. Crypto Suite is utilities without this tape: /crypto-suite.

Stream is black or reconnects
Hard-refresh. Check you are on /crypto-scanner/live. The VPS desk can restart. That is not your Windows zip failing.
No email after PayPal
Wait up to an hour, check spam. Then contact with the PayPal transaction id. Do not post keys in that mail.
Ticket will not send
Confirm the key has trade permission, the pair is on that venue, and you are not on the public stream. Confirm dialog must be accepted on the desktop.

Software only. Not a broker. Not advice. Waiver.