Support

Crypto Scanner help

This page is install, keys, and the watch-vs-own split. The landing is what each panel prints. Checkout is PayPal. The live stream is a browser window only.

Stream vs app

The public stream is a view-only noVNC of a VPS copy. You cannot place an order there. If the iframe is black, wait for reconnect or hard-refresh. Host voice on the stream is optional and muted until you unmute.

The $49.99 installer is the same grid on your Windows machine, plus a ticket that can send if you pasted keys. That is the only path to a live order from this product.

Install

  1. PayPal completes. Mail arrives with a one-time link, a .7z password, and a 1-PC license key.
  2. Open the archive with 7-Zip. Run denntech-crypto-scanner-setup.msi. Enter the license key when the app first opens. It locks to that PC.
  3. The installer is signed. If Windows SmartScreen still asks, use More info only if you expected this mail from us.
  4. Paste API keys in Settings. Trade permission only. Withdrawal off. Always.

Keys and venues

Default ticket is Kraken spot, with margin shorts where the account allows. Optional venues in the app include Binance.com (spot + USDT-M shorts), Binance.US (spot), Coinbase, Gemini, Bitstamp, Crypto.com, Bybit, OKX, Bitfinex, KuCoin, Gate.io. The public stream does not need those keys. Venue write-ups: exchange guides.

If a venue rejects the key, the scanner still scans. You just cannot send. That is not a refund. It is a key or permission issue on that exchange.

Process after a pop

A 3% print is not a plan. Name the object, the stop, and the dollar risk. Crypto session checklist. Size with the risk calculator or skip. Courses: /courses/crypto. Log the fill in the browser journal.

Clock and voice

Unfilled gaps in this scanner use a UTC daily open, not 9:30 Eastern. If you think in RTH, you will misread the gap card. That is why the crypto checklist exists and the stock one is a different page. Voice in the paid app is Windows SAPI. The public stream unmute button is host audio, not your local SAPI.

News panels pull public headlines. They are not Crypto Pulse articles and they are not a reason to market-buy. If a name is in the glossary, read the term before you size a perp you cannot define.

This is not the stock scanner

US stocks, unusual options, Schwab/Alpaca tickets: stock scanner help. Different zip, different $149 SKU. Crypto Suite is utilities without this scanner: /crypto-suite.

Stream is black or reconnects
Hard-refresh. Check you are on /crypto-scanner/live. Our live scanner can restart. That is not your Windows installer failing.
No email after PayPal
Wait up to an hour, check spam. Then contact with the PayPal transaction id. Do not post keys in that mail.
Ticket will not send
Confirm the key has trade permission, the pair is on that venue, and you are not on the public stream. Confirm dialog must be accepted on the desktop.

Software only. Not a broker. Not advice. Waiver.